Contact support
Customer Support
Get in touch with Lustery for help with orders, delivery, returns, privacy questions and general support.
Manage your orders, addresses and account details in one place.
Send us an email and our team will reply as soon as possible.
Need help with an existing order? Email our support team directly.
Find quick answers to the most common support and delivery questions.
Customer service response times
Business days: within 24 hours
Weekends / holidays: within 48 hours
Online store: available 24/7
Lustery Group
124 City Road
London EC1V 2NX
United Kingdom
For fastest support, include your order number and a short description of the issue in your email.
Popular help topics
Find quick answers to common questions before contacting support.
Need direct help?
Email our support team and we’ll be happy to help with your enquiry as quickly as possible.
